Your numbers, calls and texts, on Twilio
The Workspace places calls and texts through your own Twilio account. Connect it with your Account SID and Auth Token, and Twilio bills usage to you directly.
- Your account, your numbers
- Billed by Twilio, not by us
Connecting Twilio: your Account SID and Auth Token entered, an API key created for MaverStudio in your account, and two location numbers on it.
Why and how to connect MaverStudio with Twilio
Connect your own account
Enter your Account SID and Auth Token. On connect we create our own API key in your account, and calls and texts run on it.
- Enter your Account SID and Auth Token
- We mint a dedicated API key
- Credentials are sealed and never shown back
Buy numbers from the Workspace
Search and buy local numbers into your Twilio account from the Numbers screen, then point each number at the location it serves.
- Search and buy local numbers
- Point each one at a location
- The texting registration chain runs when you buy
Calls and texts, logged as they happen
Twilio sends call and message callbacks, recordings and transcription back in real time, and each request is checked against Twilio's signature.
- Calls logged from the first ring
- Recordings and transcripts kept with the call
- Delivery status on every text
A browser call to Maya Thompson placed from a pipeline card: the call pill in the header shows the call's state, and the live transcript panel fills with both sides' words as they speak.
Why the Workspace runs on Twilio
Your numbers stay yours
Numbers live in your own Twilio account, not ours, so the lines your locations use stay in your hands.
Billed by Twilio directly
Twilio bills numbers, calls and texts to your account, and the Workspace fee is software only, per location.
Texting the way carriers ask
STOP, HELP and START are handled, opted-out numbers cannot be texted, and the 10DLC chain runs when a number is bought.
Twilio at a glance
What we read
Call and message callbacks, recordings, transcription
What we write
Calls, texts and number purchases in your account
How fast
Real time, every callback signature-checked
How it connects
Account SID and Auth Token; we mint an API key