Warning·Mesanow
Mesa has 12 intros with no outcome recorded
Next step Record Showed or No show for each one on the Trials board.
12 intros
Acknowledged by Jordan R.Open trials
Every intro class, and how it ended
Today's intros, the ones coming up, and every one still waiting on an outcome, with Showed or No show recorded in one click.
The Trials board: intros waiting on an outcome, today's intros with their class and instructor, and one intro being recorded as Showed.
Record outcome
- Showed
- No show
Reads intro classes from
- From waiting to recorded.
- 4
board sections - To record an outcome.
- 1
click - Booked to Cancelled.
- 4
statuses - Gym apps and calendars.
- 3
systems read
Intros sit in the middle
of every gym's funnel
Trials connects the lead who booked with the member who joined, so your show rate comes from recorded outcomes.
Trials
Every intro class in one board: who is coming, who showed, who did not, and the ones nobody marked.
Funnel Analytics
Lead to trial to show to member for each location, with the counts behind every rate printed beside it.
Retention
Members training less than their own habit, on a daily queue with the reason and the phone number to call.
From booked to showed,
with nothing left unmarked
The Trials board: intros waiting on an outcome, today's intros with their class and instructor, and one intro being recorded as Showed.
Waiting on an outcome
Intros that already happened with no outcome recorded sit at the top, so the show rate is never built on blanks.
- Showed or No show in one click
- Corrected later if somebody got it wrong
- An insight counts each location's unmarked intros
The Trials board: intros waiting on an outcome, today's intros with their class and instructor, and one intro being recorded as Showed.
Today and coming up
See who is booked for today's classes and the days ahead, with the class and the instructor on each row.
- When, Name, Class · Instructor, Status
- Booked, Showed, No show and Cancelled pills
- Every time on the location's own clock
The Trials board: intros waiting on an outcome, today's intros with their class and instructor, and one intro being recorded as Showed.
Reschedule without retyping
Move an intro to another class or a custom time from its row, and restore a booking cancelled by mistake.
- New class, or another date and time
- Restore booking in one step
- "They did show" and "Correct to no show"
The Trials board: intros waiting on an outcome, today's intros with their class and instructor, and one intro being recorded as Showed.
Ethan Brooks · Kids
- New class
- Another time
- Restore booking
Outcomes by class and by coach
See which classes and which instructors get first-timers through the door, with outcomes for any period you pick.
- Outcomes grouped by instructor
- Outcomes grouped by class
- Filtered by location and dates
The Trials board: intros waiting on an outcome, today's intros with their class and instructor, and one intro being recorded as Showed.
Outcomes by coach
- AnaShowed 18 of 24
- RafaelShowed 12 of 19
- JuliaShowed 9 of 11
- LeoShowed 7 of 12
Joined, on the same row
When the intro turns into a membership in your gym software, the row reads Now a member.
- Read from PushPress or Mindbody
- Drop-ins and visits are not joins
- See the whole funnel
The Trials board: intros waiting on an outcome, today's intros with their class and instructor, and one intro being recorded as Showed.
Why your show rate holds up
Every intro, from every system
PushPress appointments, Mindbody intros and GoHighLevel calendar bookings land on one board for each location.
- PushPress intros arrive as they are booked
- Mindbody outcomes read back within hours
- GoHighLevel calendars read about every 30 minutes
The Integrations screen: PushPress, Mindbody and GoHighLevel per location, Google Ads, Meta Ads, website tracking and Twilio, each with its status and the time of its last sync.
Unmarked intros get flagged
An intro nobody marked makes the show rate wrong, so each location's count of them becomes an insight.
- Named per location
- A next step on every finding
- Listed under Insights until handled
Insights: findings from rules on your own data, such as more members at risk at one location, a trial show rate that fell at another, and leads waiting for a first call, each with the signal, the next step and who acknowledged it.
Book from the lead's card
Where a location runs GoHighLevel, the intro is booked from the lead's card straight into that location's calendar.
- Day, Week and Month views
- Written to GoHighLevel and read back
- See the Workspace Calendar
The Workspace calendar for Northside, one week of intro classes by coach, each confirmed, showed, no show or cancelled. An intro is marked Showed from its details, another is edited to a new day and time, and a new booking arrives.
The Workspace calendar for Northside, one week of intro classes by coach, each confirmed, showed, no show or cancelled. An intro is marked Showed from its details, another is edited to a new day and time, and a new booking arrives.
How an intro gets its outcome
01
Ethan Brooks
- ClassKids · Julia
- WhenToday, 5:30 PM
- StatusBooked
PushPressThe booking arrives
From PushPress, Mindbody or a GoHighLevel calendar, it lands on that location's board under Today or Coming up.
02
Waiting on an outcome
- Leah KimThu, 6:00 PM
- Chris PatelFri, 7:00 PM
The class happens
Once the class time passes with nothing recorded, the intro moves to Waiting on an outcome.
03
Grace Liu
- Showed
- Now a member
One click records it
Showed or No show, corrected any time, and the row reads Now a member once they join.
Who the Trials board
is built for
Every unmarked intro, ready for one click
Today's intros with class and instructorReschedule without leaving the row
Questions owners ask
What the Trials board answers on screen
Built to keep
each gym's data
its own
Read how we protect your data- Isolated per customerRow-level security ties every table to your account.
- Keys encrypted at restProvider credentials sealed with AES-256-GCM, never shown back.
- Audited support accessSixty-minute sessions, a banner on screen, every action logged.
- Backed up nightlyOff-server backups, checked by an automated restore drill.
Access
- Four roles: Owner, Manager, Marketing, Regular
- Location access set person by person
- Front desk reaches only the Workspace
- Every permission change kept on record
Privacy and security
- Passwords hashed with bcrypt
- Every webhook verified and stored verbatim
- TLS end to end, no open inbound ports
- Text consent proof kept per entry
- Your data is never pooled or sold
- You own your data, calls and texts included
Explore more on intro classes
Read more: Why booked intro classes go empty, and what to do about itWhy booked intro classes go empty, and what to do about it
Unmarked intros make every show rate wrong. How to record outcomes so the board tells you the truth.
Read more: Speed to lead for gyms: how to measure the first call honestlySpeed to lead for gyms: how to measure the first call honestly
How long new leads wait for a first call, how to measure it fairly, and where the minutes go.
Read more: How to track a gym lead from the first ad click to membershipHow to track a gym lead from the first ad click to membership
Follow one click from a Google ad through a form, an intro class and a first membership, step by step.
Read more: Spot members drifting away by watching attendance, not billingSpot members drifting away by watching attendance, not billing
Judge each member against their own training habit, not a gym average, and call the right people first.
Read more: Multi-location gym reporting: compare every location on the same termsMulti-location gym reporting: compare every location on the same terms
One login, one rule for every number, and a matrix that compares locations on the same terms.
Read more: Why cost per lead misleads gyms, and what to watch insteadWhy cost per lead misleads gyms, and what to watch instead
A cheap lead who never books an intro costs more than it looks. What to read beside CPL instead.
Questions about the Trials board
From the systems you book them in: PushPress appointments, Mindbody staff appointments and GoHighLevel calendar appointments, each read for its own location.
We read the outcome back from Mindbody within hours of the class, since Mindbody does not push it.
They wait at the top of the board under Waiting on an outcome, and each location's count of them becomes an insight, because unmarked intros make the show rate wrong.
Yes. "They did show" and "Correct to no show" change the outcome, and "Restore booking" brings back a booking that was cancelled by mistake.
Each person counts once, under their furthest trial outcome, so Showed, No show, Cancelled and No outcome always add up to the Total.
At locations that run GoHighLevel, yes: Book trial on the lead's card writes to that location's calendar, where calendar writing is switched on. Mindbody intros are booked in Mindbody.
Yes. Trial outcomes are grouped by class and by coach for any period you choose.