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MaverStudio

The front desk CRM for multi-location gyms

Pipelines, contacts, two-way texts and recorded browser calls in one workspace per location, so your front desk calls, texts and follows up every lead.

The Workspace pipeline on a phone's browser for Northside: one stage at a time with full-width cards, and a bottom bar with Pipeline, Contacts, Inbox, Calls and a green Dial button. A new lead is called from its card, then the next stage slides in.

New lead · Google · Dana Reyes

Works with the systems your locations already run

  • PushPress
  • Mindbody
  • GoHighLevel
  • Twilio
  • Google Ads
  • Meta

A front desk layer on top of your gym software

It reads members from your gym software, mirrors GoHighLevel boards, calls and texts through Twilio, and feeds your funnel numbers.

Growth PlatformOverview · Speed to leadTrialsFunnel
MaverStudioWorkspace · one per location
  • PushPressPushPressReads members
  • MindbodyMindbodyReads members
  • GoHighLevelGoHighLevelBoth ways
  • TwilioTwilioCalls and texts
  • DesktopBrowser phone
  • PhoneRings your cell

Set up the same way, at every location

workspace per location
1
default pipeline stages
8
apps to install
0
per location, monthly
$75

WHY FRONT DESKS WORK HERE

Built for the desk that calls the leads

  • Every lead lands on a card

    Forms, ad leads and CRM contacts open a card on their location's board.

  • Follow-ups that refuse to slip

    Due follow-ups rise to the top and turn red when they are missed.

  • A member is not a lead

    A member your gym software mirrors into the CRM opens no lead, so the board stays honest.

  • New

    Speed to lead, on the clock

    Every new lead shows its wait for a first call against your target.

WORKSPACE

Six tools that keep every lead moving

Pipelines

A drag-and-drop board per location where every lead arrives as a card, with call, text, notes and trial booking on it.
  • Eight default stages, all editable
  • Board or List view, with filters and bulk actions
  • Mirrors GoHighLevel pipelines and writes moves back

The Workspace pipeline board for Northside: columns New Lead, Called, Trial Booked and Joined with a card per lead. A new lead arrives waiting for a call, is called from its card and dragged to Called, and another card moves from Trial Booked to Joined.

Contacts

One page per person with details, source, program, conversation and call history, so whoever picks up has the whole story.
  • Search, filters and saved Smart Lists
  • Gym software fields locked, with where to change them
  • Possible duplicates offered, never merged on their own

A Workspace contact record for Jordan Avery: the sign-up form, a call, texts both ways, an intro class booked and attended, and the membership that made them a member, each on the activity timeline.

New

Speed to Lead

Each new lead shows how long it has waited for a first call, or how fast the call came, against your target.
  • Amber while waiting, red past target, green when called
  • Median wait, with one row per location
  • Leads typed in at the desk are never timed

The speed to lead feed: the newest leads with how long each has waited for a first call against the contact target, amber while waiting, red past the target, green when called in time.

Inbox

Two-way texts from each location's own number, one thread per person, with photos, delivery status and opt-outs handled.
  • Quick replies and snippets in the composer
  • STOP, HELP and START handled for you
  • Runs on your own Twilio account

The Workspace inbox: two-way texts with a lead from Northside's own number. A question arrives, the front desk types and sends the answer, another text lands in the list, and the lead replies.

Calls

A browser phone on every Workspace page. Calls are logged from the first ring, recorded and transcribed live.
  • Missed calls and voicemails logged too
  • Location name whispered before you answer
  • On a phone, it rings your own cell

A browser call to Maya Thompson placed from a pipeline card: the call pill in the header shows the call's state, and the live transcript panel fills with both sides' words as they speak.

New

Calendar

For GoHighLevel locations: their calendar mirrored here, so the desk books, edits and changes the status of intro classes.
  • Day, Week and Month, on the location's clock
  • Book trial from a card or contact
  • Every write read back from GoHighLevel

The Workspace calendar for Northside, one week of intro classes by coach, each confirmed, showed, no show or cancelled. An intro is marked Showed from its details, another is edited to a new day and time, and a new booking arrives.

Built so each location's data stays its own

Read how we handle security
  • Each customer isolatedRow-level security on every table.
  • Keys encryptedAES-256-GCM, never shown back.
  • Secrets hashedbcrypt passwords, SHA-256 sessions.
  • Audited support60 minutes at most, with a banner.

Access

  • Four roles: Owner, Manager, Marketing, Regular
  • Regulars reach the Workspace and nothing else
  • All locations or specific ones, per person
  • Choose whose phone rings for which location

Privacy & Security

  • One workspace per location, never mixed
  • Every webhook verified and stored before use
  • Every write to GoHighLevel recorded, then read back
  • No inbound ports, TLS end to end
  • Nightly backups off the server, restore drilled
  • You own contacts, conversations and recordings

QUESTIONS DESKS ASK

Ask it, open the screen

Give your front desk one place to work